Only available in the Admin Console, and only if invite codes are enabled for your organisation.

Overview

Create invite codes for up to 1,000 selected users, or for everyone in a user group, in one go. Flip creates the codes in the background and turns each one into a printable letter or a text file. For a single person, see Activate a user with an invite code or QR code.

An invite code works like a password: whoever holds it can activate the account. Flip therefore encrypts every code so that only your browser can open it. You never see a key, but it means Flip can't read the codes after they are created, and Flip support can't recover them.

Prerequisites

• Invite codes are enabled for your organisation.
• You have the Manage invite codes permission for the users or user group. The User group admin role includes it by default.
• The accounts already exist in Flip. An invite code activates an existing account; it doesn't create one.
• You create and download the codes in the same browser and browser profile.

Create codes for selected users

1. In the Admin Console, go to Users.
2. Select the users who need a code (up to 1,000).
3. Select Create invite codes.
4. Choose the settings (see Choose the settings below).
5. Select Create codes. Flip shows Code generation started in the background. Select Check the progress to open the batch.

Create codes for a user group

1. In the Admin Console, go to User Groups.
2. Open the ⋮ menu in the group's row, or in the group's details.
3. Select Create invite codes.
4. To include sub-groups, tick Include members of sub-groups. Members of sub-groups at every level then get a code too.
5. Choose the settings and select Create codes.

Predefined user groups don't offer this option.

Choose the settings

• Format: PDF (default) creates a printable letter per user. TXT creates the code on its own, for your own handout process.
• Language: the language of the letter. Your organisation's language is the default.
• Time zone: the time zone of the expiry date printed on the letter.
• Download URL: the page the first QR code on the letter opens, for example your app download page. Your organisation URL is the default.
• Support contact: a short help text printed on the letter, for example an email address.
• Invite code expiration: how long the codes work. Choose 7 Days (default), 14 Days, 30 Days or Custom. The allowed range is 7 to 60 days.
• Skip users with an active invite code: leaves out users who already have a valid, unused code. On by default.
• Skip already logged in users: leaves out users who have logged in before. On by default.

Letters are available in most Flip languages. Thai, Hindi, Gujarati, Arabic and Kurdish aren't supported yet.

Download the codes

1. Go to Users > Invite code batches and open the batch.
2. Check the state of each user: Succeeded, Pending, Skipped or Failed.
3. Select Download all. You get one ZIP file with a file per user. A progress bar shows how far it is, and you can cancel. In Chrome and Edge you pick where to save the file first; Safari and Firefox save it at the end.

To download the code of a single user, select Download invite code next to a user marked Succeeded.

If some files couldn't be downloaded, the ZIP contains a failed.csv that lists them.

Download the codes within 24 hours, in the browser you created the batch in. Flip deletes the files 24 to 48 hours after creating them, and they can't be recovered. Other admins see the batch and its status, but they can't download the codes.

Hand out the codes

• Each PDF letter shows the employee's name, the expiry date, a QR code for the download page, a QR code for activation and the code as text, plus your support contact if you set one.
• Hand out the letters soon. An expired code needs a new batch.
• If you send codes by email, tell employees beforehand. People who don't expect an email with a login code may take it for phishing and ignore it.
• Treat the files like passwords. Delete the ZIP file and any lists you made from it once the codes are handed out.

The employee installs the Flip App, then scans the activation QR code inside the app or types in the code. Flip then asks them to set up a password or a passkey. After that the account is active and the code is used up. If the employee stops before that step, the code stays valid until it expires.

Replace codes

Each user has at most one active invite code. A new code replaces the old one, and the old letter stops working. To replace codes, start a new batch and turn off Skip users with an active invite code. Otherwise Flip skips everyone who still has an unused code.

Create codes through the API

If your organisation runs its own HR or print process, you can create batches through the Flip API. You create a key pair, send Flip only the public key, and decrypt the files with your private key. Store the private key like a password and use a new key pair for every batch. All steps and fields are in the invite codes API documentation.

FAQ

• Open the batch in the browser and browser profile you created it in. If that isn't possible, for example because you cleared your browser data or switched computers, start a new batch with Skip users with an active invite code turned off. The new codes replace the old ones.

• The files were deleted 24 to 48 hours after they were created. Start a new batch with Skip users with an active invite code turned off.

• No. Other admins see the batch and its status, but only the admin who created it can download the codes.

• By default, Flip skips users who already have an active invite code or have already logged in. Turn off both skip settings to create new codes for them.

• Every member of the group was left out, for example because they all have already logged in. Check the skip settings, or choose another group.

• A file with all codes is a list of passwords: anyone with a copy could activate every account in it. If you want only the codes, choose TXT as the format. The ZIP then holds one text file per user, which you can merge into a list for a mail merge or your HR tool. Protect that list like a list of passwords and delete it afterwards.