Runs Overview

The Runs list is the main table inside the Executions tab. Every time your flow fires — a scheduled send, someone typing a keyword, a channel join, a button tap, a loop iteration — it creates one row here.

Reading a run

Each row shows:

  • When — a relative time (e.g. "23h ago"). Hover over it to see the exact date and time the run started.
  • Status — Succeeded, Running, or Failed.
  • Duration — how long a completed run took. Still-running runs don't show a duration yet.
  • Started by — what kicked the run off: a schedule trigger, a keyword typed in chat, a postback (a button tap), or a loop.

Filtering the list

  1. Click Filters above the Runs list.
  2. Narrow the list by status or date range.
  3. Use the pagination at the top (e.g. "Showing 1–17 of 17") to move through the rest.

Resetting a stuck run

  1. Find the run in the In progress panel, which flags anyone currently paused on an interactive step.
  2. Click Reset next to their name to clear their saved state.

Viewing a run's path in detail

  1. Click any row in the Runs list.
  2. Its path highlights on the flow canvas to the right, so you can trace what happened step by step.

Good to know

  • Runs are listed newest first.
  • "Failed" runs are the ones worth checking first if someone reports a flow not working.

Related articles: Executions Section


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