Deep links only work if the Flip App or a Branded App is already installed on the phone.

Overview

Web links to Flip content open directly in the Flip App or a Branded App on a phone instead of in the mobile browser. This runs on Universal Links on iOS and App Links on Android.

Prerequisites

• The Flip App is installed on the device.
• The link points to content that also exists in the app.

That makes deep links a shortcut for people who already use Flip. If you're sending a link to a group where not everyone has the app yet, plan the install step separately.

How to

Copy the link to a post and send it by email or as a QR code on a noticeboard or stuck to a machine. Whoever taps the link or scans the code lands straight on that piece of content in the app.

What you can link to

• News and posts
• Calendars
• Tasks
• Knowledge base articles
• Contacts

Rule of thumb: if a user can open it inside the app, you can link to it.

Linking menu items

You can link menu items too, but it takes a bit of manual work: the browser doesn't show you the full URL, so you have to build it yourself.

The pattern looks like this:

https://[your-domain].flip-app.com/iframe?id=[id]

You'll find the ID in the Admin Console when you open the menu item.

A complete URL then looks something like this:

https://example.flip-app.com/iframe?id=7691dea5-47b8-4035-8326-da2ee134a954

On desktop this link always opens in an iframe, even if the menu item is configured differently in the Admin Console. In the mobile app the menu tile opens as expected.

FAQ

• Yes. Same condition as everywhere else: the app has to be installed already.
• The link opens in the browser and you get prompted to download the app.
• No, that isn't possible. Just tap the link again once the app is installed.
• Yes. If a deep link doesn't behave as described for you, get in touch with your Flip contact.