What can I do when the log in with my new smartphone is not working anymore?

It is possible to log in to the employee app on several devices at the same time.

You have successfully downloaded your employee app on your new smartphone, but can't remember your user name or the password you chose yourself?
Then please inform the person responsible in your company directly. He/she can check the login data directly and reset it if necessary. If you do not know who the person in charge is, please contact our support team, stating your company.

You can also reset your password yourself if you have entered a valid e-mail address in your profile. You can find instructions on how to do this in the following article:

How can I reset my password?