With the "page-seen" feature in Flip Pages, you can easily understand who has opened a specific page in your Knowledge Base. This helps you measure the reach of internal content such as guidelines, policies, and knowledge articles.
⚙️ Functionality:
The feature has 3 stages:
- Deactivated - no one can see who or how many people have seen a page.
- Page seen activated without names - as a page editor you can only see how many people have seen the page
- (Default) Page seen activated with names - as a page editor you can see how many people have seen the page and who
Who sees the number of views?
- The editor of the page
- The system administrators
When is a page marked as "seen"?
A page is marked as seen as soon as a user opens it.
A user only counts as one view per page, even if they open it multiple times.
The function applies to all pages in the Knowledge Base once activated.
Further information
If the feature is disabled, Flip does not collect any information about page views.
- The tracking starts from the moment the feature is activated. Views from before activation are not included.