Flows are a great way to collect qualitative and quantitative data from users. As well as text responses, flows can also receive images from users and send them via a webhook to a data store of your choice.
How it works
1) Set up your message in the Flow Builder
- With your Flip Flow setup, create a new message which will be sent when the user uploads an image eg. "Thanks for submitting your image"
- In the left hand navigation menu, go to auto replies -> media responses
- Set the message that is displayed ‘when a user sends an image, reply with’ and choose the message your created in step 1. This will enable your message to be triggered when a user uploads an image file.
2) Set up your Middleware for receiving and handling the image from your webhook.
Middleware will handle how your image is being saved and stored. You can use any Middleware to suit your needs. View this tutorial for more information on how to do this.
3) Add the webhook url to your message
Go to the message you created in step 1. Add a webhook part, enter your webhook url from step 2 and click save.
Don't forget to push your changes live. Now, whenever a user uploads an image as part of their flow, they will receive the message you created and the image url will be sent to the webhook. Please note that only one image can be sent per flow.