The copy flow features enables you to copy the entire contents of a flow to another empty flow. Please note, that you must be the admin of your organisation in order to access this feature. If you are not the admin of your organisation, then please contact your admin to copy the flow over.

First things first, create a new flow - this will be your duplicated flow once you have copied your messages over. Please note, this flow must be totally empty and not contain any previous messages, or else the copy process will not work.

Once you've created your brand new flow, head on over to the flow you would like to copy. Scroll down to "Extras" in the grey, left hand bar and click on "Copy flow":

You will then be taken to the copy flow page, where you will be given a summary of this flow's contents. You can then choose the target flow you would like to copy the messages over to in the dropdown menu:

Please note, you must be the owner of the target flow or else it won't show up in the drop down menu. Click the "Copy Content" button, and your flow will be copied over. You will then be taken to your newly duplicated flow.

You will receive a confirmation email once your original flow's contents has been copied over to your target flow. You can then go in and check the messages are correct and make any changes if necessary.

You can't copy over individual messages from certain flows. We recommend copying over the entire flow, then deleting superfluous messages accordingly.