Is the app accessible?

At Flip, we are dedicated to create a digital product that is accessible to everyone, regardless of their abilities or disabilities. We understand the importance of inclusivity and strive to provide equal opportunities for all users to engage with our offerings seamlessly.

Compliance with Accessibility Regulations

We are committed to complying with the latest accessibility regulations and guidelines, including:

European Accessibility Act (EAA)

The European Accessibility Act (EAA) aims to harmonize accessibility requirements across the European Union, ensuring that products and services, including digital platforms, are accessible to persons with disabilities. We are actively working to align our applications and services with the EAA and its national implementations, such as the BFSG (Barrierefreiheitsstärkungsgesetz) in Germany.

Americans with Disabilities Act (ADA)

In the United States, the Americans with Disabilities Act (ADA) prohibits discrimination against individuals with disabilities in all areas of public life, including digital platforms. We are dedicated to ensuring that our applications and services comply with the ADA's accessibility requirements.

Web Content Accessibility Guidelines (WCAG)

To meet these regulatory requirements, we follow the Web Content Accessibility Guidelines (WCAG) in its newest version 2.2. These guidelines provide a comprehensive framework for making web content more accessible to a wider range of people with disabilities. WCAG 2.2 focuses on four key principles:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive. This includes providing text alternatives for non-text content and making content adaptable.

  • Operable: User interface components and navigation must be operable. This means making all functionality available from a keyboard and providing users enough time to read and use content.

  • Understandable: Information and the operation of user interfaces must be understandable. We ensure that text is readable and understandable, and that web pages appear and operate in predictable ways.

  • Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies. We ensure compatibility with current and future user tools.

We are actively implementing WCAG 2.2 AA guidelines across both our new desktop design as well as our upcoming mobile app to ensure a seamless and inclusive user experience.

Our Approach to Accessibility

At Flip, we follow a proactive and inclusive approach to accessibility. Our team of experts works closely with accessibility consultants to understand the diverse needs of users with disabilities. We incorporate accessibility considerations from the initial design phase to ensure that our products and services are born accessible.

We conduct regular accessibility audits and user testing to identify and address potential barriers. Our developers receive ongoing training on accessibility best practices, and we continuously strive to improve our processes and tools to deliver inclusive digital experiences.

Commitment to Continuous Improvement

Accessibility is an ongoing journey, and we are committed to continuously improving our efforts. We welcome feedback from our users and stakeholders, as their insights help us identify areas for improvement and prioritize our accessibility initiatives.

By prioritizing accessibility, we aim to create a more inclusive digital world, where everyone can access information, services, and opportunities without barriers. We believe that accessibility is not just a legal obligation but a fundamental human right, and we are dedicated to upholding this principle in everything we do.

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