Inappropriate or offensive content can be reported by all users to help maintain a positive and respectful work environment. As a system administrator, you can enable reporting for comments, posts, and chat messages individually.
How users can report content is described here: How do I report content (comments, posts, chat messages)?
How do I enable the feature?
- Open the Admin Console. This is only available for system administrators.
- Go to Settings > General.
- Scroll to the "Report content" section.
- Enable the desired options (see tabs below).
- Enter the email address(es) that should receive reports in the provided field. Confirm each entry by pressing Enter.
- Click Save changes.
Details per content type
Use the tabs below to view the details for each content type.
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Activation
Enable the "Report comments" checkbox to allow users to report comments on posts.
What happens when a comment is reported?
Once a comment is reported, an email is sent to the configured recipients. The email contains the following information:
- First & last name and username of the person who reported the comment
- Channel of the post
- Post title
- Link to the post
- First & last name and username of the person who wrote the comment
- Content of the comment
The email is currently sent in English.
Note: Only channel administrators can delete comments. Once deleted, the comment is replaced with "This comment has been removed".
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Activation
Enable the "Report posts" checkbox to allow users to report posts in the news feed.
What happens when a post is reported?
Once a post is reported, an email is sent to the configured recipients. The email contains the following information:
- First & last name and username of the person who reported the post
- Channel of the post
- Post title
- Link to the post
- First & last name and username of the person who wrote the post
- Content of the post
The email is currently sent in English.
Note: Only channel administrators can delete posts.
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Activation
Enable the "Report chat messages" checkbox to allow users to report chat messages.
What happens when a chat message is reported?
Once a chat message is reported, an email is sent to the configured recipients. The email contains the following information:
- First & last name, email address, and user ID of the person who reported the message
- First & last name, email address, and user ID of the person who wrote the message
- Chat name (for group chats)
- Chat ID
- Content of the message
The email is currently sent in English.