A deep link can be used to link to a chat with a person, even if there is no chat with this person yet.
💡What is a deep link? A deep link takes users directly to a specific location in the employee app without any detours.
🚨Important: Only employees who already use the employee app can open a chat by clicking on the link!
How can a deep link to a chat be created?
The deep link is structured as follows:
Here again in text form to be able to copy the link directly:
https://company.flip-app.com/messages/chatwithme/63754dd4-5615-484c-bf83-3c2d324e77c4?text=test |
Copy the black components into your link as shown in the illustration.
Please adjust the orange components as follows:
- Domain
Insert the domain of your employee app here - User ID
Insert the user ID of the user with whom the chat is to be created.
Where can I find the User-ID?
When using the API: Can be requested via the API.
If you do not use the API:
1. Go to "People management" in the Admin Console of your app.
2. Search for the user for whom you want to create a link to their chat and open their profile.
3. Under their name you will find the note "ID" followed by a combination of letters and numbers. Copy this ID and paste it into your link. - Content
If you want a prescribed text to appear in the text field when you open the chat, paste it here.
If this is not desired, the link ends with the User-ID.
Where can such a deep link be used?
- Menu tile in the app, e.g. as a reference to a specific contact person
- QR code that can be printed on posters, for example
- Internal web pages or static pages in the employee app
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